افتح هذا الملف الشخصي
سجّل مجانًا كصاحب عمل لعرض السيرة الذاتية الكاملة وبيانات الاتصال والتواصل مع المرشح.
المهارات
الخبرة
Hotel Manager — Administration, Guest Service & Operations
Symphony Hotels & Eseriani Hotels and Resorts, Kenya
2024-09 -
Supervise and coordinate employees across all hotel departments, ensuring effective staffing, accountability and adherence to workplace standards. Monitor staff attendance, punctuality and performance, providing feedback and follow‑up where necessary. Conduct and support employee performance appraisals, assessing teamwork, communication, attendance, SOP compliance and overall performance. Handle disciplinary processes and coach staff to improve service quality and operational efficiency. Produce HR and management reports using Microsoft Office and Google Workspace to inform strategic decisions.
اللغات
English
fluent
Swahili
fluent
French
intermediate
Mandarin
intermediate
آخر تحديث: منذ يوم