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المهارات
الخبرة
Accounting & Financial Operations Specialist
Self Employed
2016-01 -
Managed full‑cycle accounting for multiple clients, covering accounts payable/receivable, reconciliations, payroll support and monthly financial reporting. Implemented and maintained accounting systems such as Sage 50, Timeslips and Office 365, ensuring data accuracy and compliance. Produced detailed financial statements and assisted clients with audit preparation, improving reporting efficiency by 20%. Delivered remote support and consulting, handling high‑volume administrative workflows with precision.
Remote / Hybrid Call Center Representative
Conduent
2021-01 - 2023-03
Provided inbound and outbound support for EBT programs across Florida, Georgia, Virginia, Pennsylvania and Utah, assisting customers with benefits, account updates and service issues. Resolved inquiries using bilingual English/Spanish communication, logging cases in CRM systems and adhering to escalation procedures. Met performance metrics for call handling time, customer satisfaction and quality assurance while coordinating hybrid schedules that required both remote and on‑site collaboration.
Accounting Assistant / Bookkeeper
cirapr.com
2023-01 - 2025-12
Performed daily accounting tasks including invoicing, expense tracking and bank reconciliations for a remote‑focused organization. Assisted with payroll processing and employee timesheet verification, supporting month‑end close and financial reporting. Maintained accurate records for audits and compliance reviews, utilizing Office 365 tools and pivot tables to streamline data analysis.
اللغات
English
fluent
Spanish
fluent
آخر تحديث: منذ 6 أيام